PROFESSIONAL – COMPETENT – RELIABLE
Sanova Medical Systems sees itself as a service company in the healthcare sector.
Owing to our years of experience and our customer focus, we have become a valued and reliable partner in hospitals, doctors’ practices and various health care facilities in many matters concerning medical technology.
With our two locations in Vienna and Gallspach / Upper Austria and our large service team, we offer our customers a comprehensive service network for all of Austria. In our branches in the Czech Republic and Switzerland, too, our own technical team takes care of all installations and service calls.
IT’S NEVER TOO EARLY TO GET IN TOUCH WITH US
Our team of over 80 employees is committed to be of daily service to you and will address any of your concerns and questions.
Our field service is en route throughout Austria and beyond to support you in planning and setting up your new medical devices. The earlier you call on our professional consultation services, the easier it will be for you to plan measures such as budget planning, structural changes, planning of undisturbed patient care during reconstruction, etc.
Once you have decided on one of our products, we are happy to be of assistance to you as a competent and reliable partner in all questions concerning safety inspections, maintenance, repairs and much more.
LEAVE THE INSTALLATION OF YOUR DEVICES TO US.
Our customers appreciate high flexibility and reliability when their orders are processed.
Our large technical team consists of specialists who put your new medical devices into operation on site, while taking the greatest possible care to ensure that ongoing patient care and sensitive hygienic conditions, for example in operating rooms, are maintained.
Our years of experience and technical know-how allows us to get even the most complex installations to run smoothly.
THE PATIENT IS AT THE CENTRE OF HEALTHCARE.
We at Sanova Medical Systems offer product knowledge training for the products we sell.
Our friendly and competent application team will teach you how to use the new medical device. We are right by your side during your first applications so that all your patients receive the best medical care from the very beginning.
WE COME TO YOU OR YOUR DEVICE TO US
In hardly any other field is the reliability of technology as important as in medicine. As a medical technology company, we are aware of this responsibility and are committed to do justice to this responsibility.
With short response times, exact scheduling, maintenance appointment reminders, competent phone consultations and equipment on loan to bridge device downtimes, we try to help our customers maintain consistent patient care while keeping costs low.
We are constantly providing our technicians continuing education and training courses to turn them into experts in the rapidly and dynamically growing medical technology field.
HELP FROM AFAR
We can offer you remote maintenance for an ever increasing number of medical products. All the device needs is an existing Internet connection.
You allow our technicians to connect to your computer remotely to process your request while you supervise the session. That way, we help you reduce downtimes quickly and easily. You will incur no additional travel costs for this kind of tech support. That saves you time and money!
FAST, SIMPLE, COMPETENT
Our team strives to answer your enquiries via e-mails, fax or phone in a friendly and competent manner or to pass you on to the appropriate specialists in our team.
If you have the device names, invoice numbers or other important information ready, we will be able to help you even faster.